Pilot Project - Report Bike Found
We are currently conducting a pilot project in the networks Zurich and Bern to facilitate the process of reporting abandoned bikes. On some of our bikes, you’ll find a QR code that lets you easily report the bike. After scanning the QR code, a form will open where you can fill in all the information about the bike. This information will help us to find and retrieve the bike faster.
Please BE CAREFUL, it might be a bike in an "intermediate stop" - you should only report a bike that has been left outside a station for a while. If there is no sticker with a QR code on the bike, you can simply call our Hotline (058 453 50 50) or write to us at firstname.lastname@example.org.
Thanks much for your support!