Important Information

If you wish to report an abandoned bike, you can do so directly using the email address


For any questions, please contact our customer service by telephone or with our online contact form.


We greatly appreciate your help.


Hotline 058 453 50 50
Opening time

Daily from 6 am to 7 pm


Customer survey

Please take 5 minutes to complete our survey and help us improve our service for you:

Thank you for contacting us

We will do our best to get back to you within 48 hours (Mon - Fri). Thanks for your patience.