Contact

Have you checked out our Help section or our YouTube videos?  

 

If you couldn't find an answer there, please contact our customer service (+41 32 501 40 16) or chat with one of our expert customers.

Customer service +41 32 501 40 16
Opening time

Monday - Friday: 7:00 - 19:00

Saturday: 09:00 - 19:00

Sunday: 10:00 - 18:00

To start chatting, click on the bubble at the bottom right of the page. The chat is available 24/7.

Please, let us know!

To report an abandoned bike, simply fill out the form, and tell us as precisely as possible where the bike is.
Thanks so much for your support. 

Contact our Executive Board's members

Markus Bacher

Chief Executive Officer

+41 79 380 00 68

markus.bacher@publibike.ch

Christoph Blaser

Chief Operating Officer

+41 76 407 93 20

christoph.blaser@publibike.ch

Markus Müggler

Chief Information Officer

+41 79 427 36 36

markus.mueggler@publibike.ch

Céline Noguera

Chief Sales Officer

+41 76 446 60 47

celine.noguera@publibike.ch