Contact

Have you checked out our Help section or our YouTube videos?  

 

If you couldn't find an answer there, please contact our customer service (+41 58 453 50 50) or chat with one of our expert customers.

Customer service +41 58 453 50 50
Opening time

Monday - Friday: 7:00 - 19:00

Saturday: 10:00 - 18:00

Sunday: 10:00 - 18:00

To start chatting, click on the bubble at the bottom right of the page. The chat is available 24/7.

Please, let us know!

To report an abandoned bike, simply write to us at this email address: velo@publibike-service.ch, and tell us as precisely as possible where the bike is.
Thanks so much for your support. 

Contact our Executive Board's members

Markus Bacher

Chief Executive Officer

+41 79 380 00 68

markus.bacher@publibike.ch

Christoph Blaser

Chief Operating Officer

+41 76 407 93 20

christoph.blaser@publibike.ch

Markus Müggler

Chief Information Officer

+41 76 447 86 17

markus.mueggler@publibike.ch

Céline Noguera

Chief Sales Officer

+41 76 446 60 47

celine.noguera@publibike.ch

Friedrich Rubin

Chief Financial Officer

friedrich.rubin@post.ch