Contact

Have you checked out our Help section or our YouTube videos?  

 

If you couldn't find an answer there, please call our hotline (058 453 50 50) or chat with one of our expert customers.

Hotline 058 453 50 50
Opening time

Monday - Friday: 7:00 - 20:00

Saturday: 8:00 - 19:00

Sunday: 9:00 - 19:00

To start chatting, click on the bubble at the bottom right of the page. The chat is available 24/7.

Please, let us know!

To report an abandoned bike, simply write to us at this email address: velo@publibike-service.ch, and tell us as precisely as possible where the bike is.
Thanks so much for your support. 

Contact our Executive Board's members

Markus Bacher

Chief Executive Officer

079 380 00 68

markus.bacher@publibike.ch

Christoph Blaser

Chief Operating Officer

076 407 93 20

christoph.blaser@publibike.ch

Markus Müggler

Chief Information Officer

076 447 86 17

markus.mueggler@publibike.ch

Céline Noguera

Chief Sales Officer

076 446 60 47

celine.noguera@publibike.ch

Friedrich Rubin

Chief Financial Officer

friedrich.rubin@post.ch