Have you seen our help section yet? Here you'll find answers to frequently asked questions. You can also visit our YouTube channel to watch short videos explaining our system. 


If you could not find your solution in our help section, please call our hotline (058 453 50 50, daily from 6 am to 7 pm). Outside of these hours please fill out our contact form below.

Hotline 058 453 50 50
Opening time

Daily from 6 am to 7 pm

Enjoy the long weekend!

We're taking advantage of the long weekend and will be back to take care of you on 19 August. In urgent cases, please contact our hotline

Customer survey

Please take 5 minutes to complete our survey and help us improve our service for you:

Important Information

If you wish to report an abandoned bike, you can do so directly using the email address


We greatly appreciate your help.